The basics of lighting and enjoying are simple, but there are a few things to keep in mind. It is important to trim a wooden wick to 1/8” – 3/16”, and not any longer. If the wick is too long, the wax will not pull up the wick, and the flame will dim or even extinguish.
If your wooden wick is extinguishing shortly after lighting it, this is the problem. Simply give it a trim with wick trimmers, nail clippers or simply snap the char off with your fingers.
Check out the little video instruction over on our YouTube channel
https://www.youtube.com/watch?v=ZaOO2T1qJ_0